Much academic research supposes that there is a relationship between the level of
trust amongst employees and their managers and the extent to which employees are
committed, in terms of their attitudes and their behaviour towards the aims and
objectives of the organisation and their daily tasks and duties (Kanter, 1972;
Eisenstadt and Roniger, 1984; Geller 1988, Guest, 1991; Morgan and Hunt, 1994;
Fine and Holyfield, 1996; Brocker, et al, 1997). This study has sought to explore and
assess the level and nature of trust and the sources and the conditions which create
trust between nursing staff and their managers within two NHS organisations (an
acute and a community Trust) and to examine the level of attitudinal and behavioural
commitment amongst nursing staff towards the organisation. The purpose of this
study was to investigate the relationship between the level of trust amongst nursing
staff and their managers with their level of attitudinal and behavioural commitment.
Both qualitative and quantitative research methods were used. The research involved a
comparative analysis of the findings of the research on trust and commitment amongst
nursing staff within the two organisations. The results from this study informed the
construction of models depicting and illustrating the nature of trust and commitment
amongst nursing staff within the two NHS organisations. These models confirm much
of the previous research carried out on employee trust and commitment and they also
highlight the significance of organisational context and the professional commitments
of nursing staff and the influence they have upon the level of trust and commitment
amongst nursing staff within the two organisations.
Date of Award | 2000 |
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Original language | English |
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Awarding Institution | |
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A study of trust and commitment amongst nursing staff within NHS organisations
McCabe, T. J. (Author). 2000
Student thesis: PhD