Use and usability of GP online services: a mixed-methods sequential study, before and during the COVID-19 pandemic, based on qualitative interviews, analysis of routine eConsult usage and feedback data, and assessment of GP websites in Devon and Cornwall, England

Ray B. Jones*, John Tredinnick-Rowe, Rebecca Baines, Inocencio Daniel Cortes Maramba, Arunangsu Chatterjee

*Corresponding author for this work

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Psychology

Computer Science