| Original language | English |
|---|---|
| Number of pages | 0 |
| Journal | Default journal |
| Volume | 0 |
| Issue number | 0 |
| Publication status | Published - 1 Jul 2014 |
| Event | British Academy of Management - Belfast Duration: 9 Sept 2014 → 11 Sept 2014 |
Understanding resources in the service industry using service quality models,
C Thornton, WM Lim
Research output: Contribution to journal › Conference proceedings published in a journal › peer-review