The role of social robots in dentistry: security, privacy and future prospects

This paper explores the implementation of social robots in dental practices, focusing on their potential to provide patient-centred care, particularly for individuals with dental anxiety, intellectual disabilities, or autism. It highlights how these robots can support decision-making processes in dental clinics, reduce patient stress, and offer companionship during procedures. While current research shows potential for positive results, such as improved patient behaviour and reduced anxiety in children, the widespread adoption of such technology is hindered by significant gaps in high-quality clinical trials, legal and ethical considerations, and data security concerns. To assess the importance of security and privacy prospects in this context, we also conducted a small user study investigating patient perspectives on two-factor authentication in social robots. Our findings indicate that while patients appreciate security measures, ease of use and transparency regarding data handling are critical for acceptance. The study also highlights the necessity of balancing security protocols with user experience to ensure effective integration into clinical settings. Future research needs to not only refine robotic designs but also improve cybersecurity protocols, ensuring that these technologies are safe, secure, and effectively integrated into dental practices.