The Role of Information and Communication in Marketing Channels in the Tea Industry

Dulekha Kasturiratne*, Shaofeng Liu

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

Agri-food supply chain relationships are becoming ever more important as a source of competitive advantage. Thus, aspects of transactional/relational exchanges, levels, content and timeliness of information communication, power, trust etc. becomes important discussions. This paper explores the role of information and communication in business relationships from the context of the tea industry. The critique adds to knowledge about exchange theory and shapes a research agenda relating to information communication in business relationships.

Original languageEnglish
Title of host publicationStudies in Systems, Decision and Control
PublisherSpringer Science and Business Media Deutschland GmbH
Pages121-139
Number of pages19
DOIs
Publication statusPublished - 5 Feb 2025

Publication series

NameStudies in Systems, Decision and Control
Volume557
ISSN (Print)2198-4182
ISSN (Electronic)2198-4190

ASJC Scopus subject areas

  • Computer Science (miscellaneous)
  • Control and Systems Engineering
  • Automotive Engineering
  • Social Sciences (miscellaneous)
  • Economics, Econometrics and Finance (miscellaneous)
  • Control and Optimization
  • Decision Sciences (miscellaneous)

Keywords

  • Information communication
  • Relational exchanges
  • Transactional exchanges

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