TY - CHAP
T1 - The Role of Information and Communication in Marketing Channels in the Tea Industry
AU - Kasturiratne, Dulekha
AU - Liu, Shaofeng
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.
PY - 2025/2/5
Y1 - 2025/2/5
N2 - Agri-food supply chain relationships are becoming ever more important as a source of competitive advantage. Thus, aspects of transactional/relational exchanges, levels, content and timeliness of information communication, power, trust etc. becomes important discussions. This paper explores the role of information and communication in business relationships from the context of the tea industry. The critique adds to knowledge about exchange theory and shapes a research agenda relating to information communication in business relationships.
AB - Agri-food supply chain relationships are becoming ever more important as a source of competitive advantage. Thus, aspects of transactional/relational exchanges, levels, content and timeliness of information communication, power, trust etc. becomes important discussions. This paper explores the role of information and communication in business relationships from the context of the tea industry. The critique adds to knowledge about exchange theory and shapes a research agenda relating to information communication in business relationships.
KW - Information communication
KW - Relational exchanges
KW - Transactional exchanges
UR - http://www.scopus.com/inward/record.url?scp=86000086522&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-70745-2_9
DO - 10.1007/978-3-031-70745-2_9
M3 - Chapter
AN - SCOPUS:86000086522
T3 - Studies in Systems, Decision and Control
SP - 121
EP - 139
BT - Studies in Systems, Decision and Control
PB - Springer Science and Business Media Deutschland GmbH
ER -