The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers’ reviews

Mehrbakhsh Nilashi*, Rabab Ali Abumalloh, Hossein Ahmadi, Sarminah Samad, Mesfer Alrizq, Hamad Abosaq, Abdullah Alghamdi

*Corresponding author for this work

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Computer Science

Economics, Econometrics and Finance