The Influence of Human Factors on Adaptive Social Media Cybersecurity Training and Education

Fai Ben Salamah*, Marco Palomino*, Maria Papadaki, Matthew Craven, Steve Furnell

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceedings published in a bookpeer-review

Abstract

Despite the efforts to mitigate the risks posed by social media, no organisation can be completely protected from hackers. Therefore, specialists are increasingly relying on the training and education of the organisations’ workforce to prevent cyberattacks. To investigate the best training strategies available, we have conducted a survey among a large and diverse sample of employees working in various sectors, and we have interviewed people who possess expertise in policymaking and cybersecurity training—either as trainers or trainees. Our analysis reveals that the efficiency of cybersecurity training varies among individuals due to aspects such as motivation, simplicity, the expertise of the trainer, the experience of the trainee, the training environment, customisation, and the delivery methods employed. Moreover, we have concluded that cybersecurity training is contingent upon the trainees’ specific job roles within the organisation. Our findings have the potential to improve cybersecurity training, as well as the productivity of the trainers involved in its development.
Original languageEnglish
Title of host publicationHuman Aspects of Information Security and Assurance
Subtitle of host publication18th IFIP WG 11.12 International Symposium, HAISA 2024, Skövde, Sweden, July 9–11, 2024, Proceedings, Part II
EditorsNathan Clarke, Steven Furnell
Place of PublicationCham, Switzerland
PublisherSpringer Nature
ISBN (Electronic)978-3-031-72563-0
ISBN (Print)978-3-031-72562-3
Publication statusAccepted/In press - 29 May 2024

Publication series

NameIFIP Advances in Information and Communication Technology

Keywords

  • Cybersecurity
  • Social media
  • Human factors
  • Risk management

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