The Impact of Operational Customer Relationship Management on Customer Loyalty

Africa Makasi^*

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

Original language	English
Number of pages	0
Journal	Mediterranean Journal of Social Sciences
Volume	0
Issue number	0
DOIs	https://doi.org/10.5901/mjss.2014.v5n23p291
Publication status	Published - 1 Nov 2014

Access to Document

@article{8320f91ece524b739c70b78956520eb0,

title = "The Impact of Operational Customer Relationship Management on Customer Loyalty",

author = "Africa Makasi",

year = "2014",

month = nov,

day = "1",

doi = "10.5901/mjss.2014.v5n23p291",

language = "English",

volume = "0",

journal = "Mediterranean Journal of Social Sciences",

issn = "2039-9340",

publisher = "MCSER-Mediterranean Center of Social and Educational research",

number = "0",

}