The contribution of knowledge sharing to organizational performance and decision making: A literature review

Oluwafemi Oyemomi; Shaofeng Liu; Irina Neaga

doi:10.1007/978-3-319-21536-5_1

The contribution of knowledge sharing to organizational performance and decision making: A literature review

Oluwafemi Oyemomi^*, Shaofeng Liu, Irina Neaga

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings published in a book › peer-review

Abstract

In current knowledge economy, organizations have identified knowledge sharing as a catalyst to improve business. Therefore, the need to build relationships between organizational processes and knowledge activities are crucial to gain competitive advantages over competitors. However, there are new challenges facing organizations in transferring from business processes to knowledge processes. This paper suggests an integrative knowledge sharing performance framework based on the analysis of literature and the exploration of key performance indicators. Performance measurement is used to evaluate and measure the impact of knowledge sharing to organizational performance, this measurement can further provide support for organizational decision making. A major contribution of this paper is providing suggestions for future research and practices on how knowledge sharing can improve efficiency and effectiveness of employees, also reduce cost and errors in organizational business processes.

Original language	English
Title of host publication	Decision Support Systems IV - Information and Knowledge Management in Decision Processes - Euro Working Group Conferences, EWG-DSS 2014, Revised Selected and Extended Papers
Editors	Fatima Dargam, Isabelle Linden, Shaofeng Liu, Jorge E. Hernandez
Publisher	Springer Verlag
Pages	1-12
Number of pages	12
ISBN (Print)	9783319215358
DOIs	https://doi.org/10.1007/978-3-319-21536-5_1
Publication status	Published - 2015
Event	Euro Working Group Conferences on Decision Support Systems, EWG-DSS 2014 and Group Decision and Negotiation, GDN 2014 - Barcelona, Spain Duration: 13 Jul 2014 → 18 Jul 2014

Publication series

Name	Lecture Notes in Business Information Processing
Volume	221
ISSN (Print)	1865-1348

Conference

Conference	Euro Working Group Conferences on Decision Support Systems, EWG-DSS 2014 and Group Decision and Negotiation, GDN 2014
Country/Territory	Spain
City	Barcelona
Period	13/07/14 → 18/07/14

ASJC Scopus subject areas

Control and Systems Engineering
Management Information Systems
Business and International Management
Information Systems
Modeling and Simulation
Information Systems and Management

Keywords

Knowledge process
Knowledge sharing
Organizational decision making
Performance measurement

Access to Document

10.1007/978-3-319-21536-5_1

Cite this

Oyemomi, O., Liu, S., & Neaga, I. (2015). The contribution of knowledge sharing to organizational performance and decision making: A literature review. In F. Dargam, I. Linden, S. Liu, & J. E. Hernandez (Eds.), Decision Support Systems IV - Information and Knowledge Management in Decision Processes - Euro Working Group Conferences, EWG-DSS 2014, Revised Selected and Extended Papers (pp. 1-12). (Lecture Notes in Business Information Processing; Vol. 221). Springer Verlag. https://doi.org/10.1007/978-3-319-21536-5_1

Oyemomi, Oluwafemi ; Liu, Shaofeng ; Neaga, Irina. / The contribution of knowledge sharing to organizational performance and decision making : A literature review. Decision Support Systems IV - Information and Knowledge Management in Decision Processes - Euro Working Group Conferences, EWG-DSS 2014, Revised Selected and Extended Papers. editor / Fatima Dargam ; Isabelle Linden ; Shaofeng Liu ; Jorge E. Hernandez. Springer Verlag, 2015. pp. 1-12 (Lecture Notes in Business Information Processing).

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abstract = "In current knowledge economy, organizations have identified knowledge sharing as a catalyst to improve business. Therefore, the need to build relationships between organizational processes and knowledge activities are crucial to gain competitive advantages over competitors. However, there are new challenges facing organizations in transferring from business processes to knowledge processes. This paper suggests an integrative knowledge sharing performance framework based on the analysis of literature and the exploration of key performance indicators. Performance measurement is used to evaluate and measure the impact of knowledge sharing to organizational performance, this measurement can further provide support for organizational decision making. A major contribution of this paper is providing suggestions for future research and practices on how knowledge sharing can improve efficiency and effectiveness of employees, also reduce cost and errors in organizational business processes.",

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Oyemomi, O, Liu, S & Neaga, I 2015, The contribution of knowledge sharing to organizational performance and decision making: A literature review. in F Dargam, I Linden, S Liu & JE Hernandez (eds), Decision Support Systems IV - Information and Knowledge Management in Decision Processes - Euro Working Group Conferences, EWG-DSS 2014, Revised Selected and Extended Papers. Lecture Notes in Business Information Processing, vol. 221, Springer Verlag, pp. 1-12, Euro Working Group Conferences on Decision Support Systems, EWG-DSS 2014 and Group Decision and Negotiation, GDN 2014, Barcelona, Spain, 13/07/14. https://doi.org/10.1007/978-3-319-21536-5_1

The contribution of knowledge sharing to organizational performance and decision making: A literature review. / Oyemomi, Oluwafemi; Liu, Shaofeng; Neaga, Irina.
Decision Support Systems IV - Information and Knowledge Management in Decision Processes - Euro Working Group Conferences, EWG-DSS 2014, Revised Selected and Extended Papers. ed. / Fatima Dargam; Isabelle Linden; Shaofeng Liu; Jorge E. Hernandez. Springer Verlag, 2015. p. 1-12 (Lecture Notes in Business Information Processing; Vol. 221).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings published in a book › peer-review

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AU - Oyemomi, Oluwafemi

AU - Liu, Shaofeng

AU - Neaga, Irina

N1 - Publisher Copyright: © Springer International Publishing Switzerland 2015.

PY - 2015

Y1 - 2015

N2 - In current knowledge economy, organizations have identified knowledge sharing as a catalyst to improve business. Therefore, the need to build relationships between organizational processes and knowledge activities are crucial to gain competitive advantages over competitors. However, there are new challenges facing organizations in transferring from business processes to knowledge processes. This paper suggests an integrative knowledge sharing performance framework based on the analysis of literature and the exploration of key performance indicators. Performance measurement is used to evaluate and measure the impact of knowledge sharing to organizational performance, this measurement can further provide support for organizational decision making. A major contribution of this paper is providing suggestions for future research and practices on how knowledge sharing can improve efficiency and effectiveness of employees, also reduce cost and errors in organizational business processes.

AB - In current knowledge economy, organizations have identified knowledge sharing as a catalyst to improve business. Therefore, the need to build relationships between organizational processes and knowledge activities are crucial to gain competitive advantages over competitors. However, there are new challenges facing organizations in transferring from business processes to knowledge processes. This paper suggests an integrative knowledge sharing performance framework based on the analysis of literature and the exploration of key performance indicators. Performance measurement is used to evaluate and measure the impact of knowledge sharing to organizational performance, this measurement can further provide support for organizational decision making. A major contribution of this paper is providing suggestions for future research and practices on how knowledge sharing can improve efficiency and effectiveness of employees, also reduce cost and errors in organizational business processes.

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PB - Springer Verlag

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Oyemomi O, Liu S, Neaga I. The contribution of knowledge sharing to organizational performance and decision making: A literature review. In Dargam F, Linden I, Liu S, Hernandez JE, editors, Decision Support Systems IV - Information and Knowledge Management in Decision Processes - Euro Working Group Conferences, EWG-DSS 2014, Revised Selected and Extended Papers. Springer Verlag. 2015. p. 1-12. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-21536-5_1

The contribution of knowledge sharing to organizational performance and decision making: A literature review

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Keywords

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