@article{516fe54fbc31408b9df3b70a2b19a3d6,
title = "Staff perspectives of a model of access and triage for reducing waiting time in ambulatory services: a qualitative study",
author = "Harding, \{Katherine E.\} and Snowdon, \{David A.\} and Lewis, \{Annie K.\} and Leggat, \{Sandra G.\} and Bridie Kent and Watts, \{Jennifer J.\} and Taylor, \{Nicholas F.\}",
year = "2019",
month = may,
day = "3",
doi = "10.1186/s12913-019-4123-0",
language = "English",
volume = "19",
journal = "BMC Health Services Research",
issn = "1472-6963",
publisher = "BioMed Central Ltd.",
number = "1",
}