IS alignment theories built on e-government service practice

This paper investigates previous studies on business and information system (IS) alignment holistically in the context of developing strong working relationships between professionals from business and IS backgrounds in eGovernment and large business organizations, while examining alignment studies that allows the development of IS which is suitable, on-time and within budget. Alignment plays a vital role in the formation of dependent relationships between people from two different groups and the performance of alignment can be improved by developing an IS according to the stakeholders’ expectations. The paper employs system theory to collect and analyse the data across the selected platforms. The results identify that alignment between business and IS departments remains a priority, and is of concern in different ways to different sectors which provides opportunities for future debate and research.