Incorporating Knowledge Networks to Address Risk associated with Decision-Making in IT Projects

Despite extensive research on IT risk factors in assisting project risk management, knowledge management is fast becoming a key to governing and controlling risks, uncertainty, complexities and ambiguities. Since managing risk in IT projects is a considerable challenge for numerous organisations, responsive decision-based knowledge that is both timely and adequate is urgently required. Thus, this paper investigates the development of a new incorporating knowledge networks framework to address the various issues of risk identification, minimising uncertainty, and providing a comprehensive view on practicing knowledge networks for effective risk management associated with decision-making in IT projects across various organisations. This study conducts a practice-based approach to examining knowledge networks used in risk management in IT projects. A qualitative case study methodology, implementing an exploratory approach, along with comparative analysis, has been employed in order to gain insight into complex phenomena within their contexts. The results shed the light on how knowledge networks help to address risk activities and decision-making in IT projects, as well as examining the interrelations between knowledge networks and the issues pertaining to risk identification. This study helps to bridge the gap in knowledge management theory by proposing a new framework in knowledge networks for managing risk in IT projects; it also will help those working in the industry to increase the efficacy of knowledge networks to improve decision-making in IT project risk management.