TY - GEN
T1 - Impact of healthcare education on preferences for electronic health records
T2 - 13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024
AU - Kharko, Anna
AU - Luckhaus, Jamie Linnea
AU - Blease, Charlotte
AU - Cajander, Åsa
AU - Hagström, Josefin
AU - Kane, Bridget T.
AU - Klein, Gunnar O.
AU - Kujala, Sari
AU - Moll, Jonas
AU - Scandurra, Isabella
AU - Hägglund, Maria
N1 - Publisher Copyright:
© 2024 Copyright held by the owner/author(s).
PY - 2024/10/13
Y1 - 2024/10/13
N2 - Electronic health records (EHR) are continuously evolving to better meet user needs, but the process is complicated by healthcare professionals and patients often disagreeing on priority areas of development. While this may be due to differences between professional and personal experiences, little is known whether specialist healthcare knowledge also affects user needs when using EHRs as patients. To investigate this, we analysed the responses of patient users in Sweden from the NORDeHEALTH 2022 Patient Survey. In the survey, respondents indicated whether they had healthcare education, and rated how useful various EHR information types and functions are. Average ratings were comparable between the two user groups, but significant differences were observed for information types and functions. Those without healthcare education rated the ability to point out errors as most useful, while those with healthcare education — the ability to contribute health information. The findings suggest healthcare education can influence users’ EHR preferences.
AB - Electronic health records (EHR) are continuously evolving to better meet user needs, but the process is complicated by healthcare professionals and patients often disagreeing on priority areas of development. While this may be due to differences between professional and personal experiences, little is known whether specialist healthcare knowledge also affects user needs when using EHRs as patients. To investigate this, we analysed the responses of patient users in Sweden from the NORDeHEALTH 2022 Patient Survey. In the survey, respondents indicated whether they had healthcare education, and rated how useful various EHR information types and functions are. Average ratings were comparable between the two user groups, but significant differences were observed for information types and functions. Those without healthcare education rated the ability to point out errors as most useful, while those with healthcare education — the ability to contribute health information. The findings suggest healthcare education can influence users’ EHR preferences.
KW - EHR
KW - Electronic health record
KW - functionality
KW - healthcare education
KW - national survey
KW - online records access
KW - ORA
KW - patient accessible electronic health record
KW - patient portal
KW - patient users
KW - usefulness
UR - http://www.scopus.com/inward/record.url?scp=85206590538&partnerID=8YFLogxK
UR - https://pearl.plymouth.ac.uk/context/psy-research/article/1758/viewcontent/3679318.3685412.pdf
U2 - 10.1145/3679318.3685412
DO - 10.1145/3679318.3685412
M3 - Conference proceedings published in a book
AN - SCOPUS:85206590538
T3 - ACM International Conference Proceeding Series
BT - Live � Uniting HCI for a Hyperlocal and Global Experience
PB - Association for Computing Machinery
Y2 - 13 October 2024 through 16 October 2024
ER -