Impact of healthcare education on preferences for electronic health records: Results from national survey of patient users in Sweden

Anna Kharko, Jamie Linnea Luckhaus, Charlotte Blease, Åsa Cajander, Josefin Hagström, Bridget T. Kane, Gunnar O. Klein, Sari Kujala, Jonas Moll, Isabella Scandurra, Maria Hägglund

Research output: Chapter in Book/Report/Conference proceedingConference proceedings published in a bookpeer-review

4 Downloads (Pure)

Abstract

Electronic health records (EHR) are continuously evolving to better meet user needs, but the process is complicated by healthcare professionals and patients often disagreeing on priority areas of development. While this may be due to differences between professional and personal experiences, little is known whether specialist healthcare knowledge also affects user needs when using EHRs as patients. To investigate this, we analysed the responses of patient users in Sweden from the NORDeHEALTH 2022 Patient Survey. In the survey, respondents indicated whether they had healthcare education, and rated how useful various EHR information types and functions are. Average ratings were comparable between the two user groups, but significant differences were observed for information types and functions. Those without healthcare education rated the ability to point out errors as most useful, while those with healthcare education — the ability to contribute health information. The findings suggest healthcare education can influence users’ EHR preferences.

Original languageEnglish
Title of host publicationLive � Uniting HCI for a Hyperlocal and Global Experience
Subtitle of host publicationProceedings of the 13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024
PublisherAssociation for Computing Machinery
ISBN (Electronic)9798400709661
DOIs
Publication statusPublished - 13 Oct 2024
Event13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024 - Uppsala, Sweden
Duration: 13 Oct 202416 Oct 2024

Publication series

NameACM International Conference Proceeding Series

Conference

Conference13th Nordic Conference on Human-Computer Interaction, NordiCHI 2024
Country/TerritorySweden
CityUppsala
Period13/10/2416/10/24

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

Keywords

  • EHR
  • Electronic health record
  • functionality
  • healthcare education
  • national survey
  • online records access
  • ORA
  • patient accessible electronic health record
  • patient portal
  • patient users
  • usefulness

Fingerprint

Dive into the research topics of 'Impact of healthcare education on preferences for electronic health records: Results from national survey of patient users in Sweden'. Together they form a unique fingerprint.

Cite this