Original language | English |
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Pages (from-to) | 1-16 |
Number of pages | 0 |
Journal | International Practice Development Journal |
Volume | 5 |
Issue number | 1 |
DOIs | |
Publication status | E-pub ahead of print - 13 May 2015 |
From transformative learning to social change? Using action research to explore and improve informal complaints management in an NHS trust
A Odelius, H Allan, B Hunter, K Bryan, W Knibb, J Shawe
Research output: Contribution to journal › Article › peer-review