FRAMEWORKS FOR UNDERSTANDING BUSINESS PROCESS REENGINEERING

SJ Childe, RS Maull, J Bennett

Research output: Contribution to journalArticlepeer-review

Abstract

Introduces a number of concepts and frameworks developed during the first phase of an EPSRC/CDP grant entitled ''A Specification of a Business Process Reengineering Methodology for Small and Medium Sized Manufacturing Enterprises''. A traditional, functionally oriented organization is characterized by fragmentation and staged inventories of work caused by a failure to integrate and synchronize activities. A process focused organization aims to optimize performance across the whole process. Outlines many of the key issues facing organizations seeking to adopt a process orientation. Presents two frameworks for analysis. The first identifies the major business processes in any manufacturing company, the second seeks to classify types of business process re-engineering intervention. Concludes by discussing the major issues currently facing those researching into business process reengineering.
Original languageEnglish
Pages (from-to)22-34
Number of pages0
JournalInternational Journal of Operations and Production Management
Volume14
Issue number12
Publication statusPublished - 1994

Keywords

  • BUSINESS REENGINEERING
  • MANUFACTURING

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