TY - JOUR
T1 - Examining Top Management Commitment to TQM Diffusion using Institutional and Upper Echelon Theories
AU - Dubey, R
AU - Gunasekaran, A
AU - Childe, SJ
AU - Papadopoulos, T
AU - Hazen, B
AU - Roubaud, D
PY - 2017/10/31
Y1 - 2017/10/31
N2 - Total Quality Management (TQM) is an enduring approach for enhancing firm competitiveness. Still, there is dearth of research regarding organisational diffusion (post-adoption) of TQM. To address this gap, this research proposes a theoretical model rooted in institutional and upper echelon theories that explain TQM diffusion via top management commitment. We surveyed 300 senior quality managers representing 300 auto-components manufacturers in India to collect data to test the proposed model using variance based structural equation modelling (PLS-SEM). The findings suggest that institutional pressures significantly influence top management commitment to TQM. Subsequently, top management commitment influences organisational diffusion of TQM via acceptance, routinisation and assimilation. Managers can use the findings of this research to better understand how to assimilate TQM so that anticipated benefits can be fully realised.
AB - Total Quality Management (TQM) is an enduring approach for enhancing firm competitiveness. Still, there is dearth of research regarding organisational diffusion (post-adoption) of TQM. To address this gap, this research proposes a theoretical model rooted in institutional and upper echelon theories that explain TQM diffusion via top management commitment. We surveyed 300 senior quality managers representing 300 auto-components manufacturers in India to collect data to test the proposed model using variance based structural equation modelling (PLS-SEM). The findings suggest that institutional pressures significantly influence top management commitment to TQM. Subsequently, top management commitment influences organisational diffusion of TQM via acceptance, routinisation and assimilation. Managers can use the findings of this research to better understand how to assimilate TQM so that anticipated benefits can be fully realised.
UR - https://pearl.plymouth.ac.uk/context/pbs-research/article/1162/viewcontent/Final_20IJPR_20TQM_20Version.pdf
U2 - 10.1080/00207543.2017.1394590
DO - 10.1080/00207543.2017.1394590
M3 - Article
SN - 0020-7543
VL - 56
SP - 2988
EP - 3006
JO - International Journal of Production Research
JF - International Journal of Production Research
IS - 8
ER -