Evaluating the Risks of Human Factors Associated with Social Media Cybersecurity Threats

Fai Ben Salamah*, Marco A. Palomino, Maria Papadaki, Matthew J. Craven, Steven Furnell

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceedings published in a bookpeer-review

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Abstract

Human behaviors and attitudes play a significant role in cybersecurity. However, studies to quantify the impact of such behaviors and attitudes are scarce, and they are not always considered when developing mitigation strategies. To compensate for this, we have looked into a large sample of employees with different levels of expertise and backgrounds across a variety of industrial sectors and organizations. We have found that age and job role constitute the main human factors associated with social media cybersecurity risks. We can confirm that the youngest employees are the most risk prone within an organization, and the employees working in the business and financial sectors are the ones who face the highest amount of cybersecurity risk. In addition, our investigation shows that employees with less than two years of working experience, and those who are at least of age 55, need more cybersecurity training, due to their lack of awareness on the subject. Our work has led us to formulate a risk equation which can assist policymakers and training providers in defining countermeasures against risks and prioritize the training for those who need it the most.

Original languageEnglish
Title of host publicationHuman Aspects of Information Security and Assurance - 17th IFIP WG 11.12 International Symposium, HAISA 2023, Proceedings
EditorsSteven Furnell, Nathan Clarke
PublisherSpringer Science and Business Media Deutschland GmbH
Pages349-363
Number of pages15
ISBN (Print)9783031385292
DOIs
Publication statusPublished - 2023
Event17th IFIP WG 11.12 International Symposium on Human Aspects of Information Security and Assurance, HAISA 2023 - Kent, United Kingdom
Duration: 4 Jul 20236 Jul 2023

Publication series

NameIFIP Advances in Information and Communication Technology
Volume674
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Conference

Conference17th IFIP WG 11.12 International Symposium on Human Aspects of Information Security and Assurance, HAISA 2023
Country/TerritoryUnited Kingdom
CityKent
Period4/07/236/07/23

ASJC Scopus subject areas

  • Information Systems and Management

Keywords

  • Cybersecurity
  • human factors
  • risk management
  • social media

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