Business process modelling and visualisation to support e-government decision making: Business/IS alignment

Sulaiman Alfadhel; Shaofeng Liu; Festus O. Oderanti

doi:10.1007/978-3-319-57487-5_4

Business process modelling and visualisation to support e-government decision making: Business/IS alignment

Sulaiman Alfadhel^*
, Shaofeng Liu
, Festus O. Oderanti

^*Corresponding author for this work

University of Plymouth
University of Hertfordshire

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings published in a book › peer-review

Abstract

Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders’ expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.

Original language	English
Title of host publication	Decision Support Systems VII
Subtitle of host publication	Data, Information and Knowledge Visualization in Decision Support Systems - 3rd International Conference, ICDSST 2017, Proceedings
Editors	Shaofeng Liu, Isabelle Linden, Christian Colot
Publisher	Springer Verlag
Pages	45-57
Number of pages	13
ISBN (Print)	9783319574868
DOIs	https://doi.org/10.1007/978-3-319-57487-5_4
Publication status	Published - 29 May 2017
Event	3rd International Conference on Decision Support System Technology, ICDSST 2017 - Namur, Belgium Duration: 29 May 2017 → 31 May 2017

Publication series

Name	Lecture Notes in Business Information Processing
Volume	282
ISSN (Print)	1865-1348

Conference

Conference	3rd International Conference on Decision Support System Technology, ICDSST 2017
Country/Territory	Belgium
City	Namur
Period	29/05/17 → 31/05/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

ASJC Scopus subject areas

Management Information Systems
Control and Systems Engineering
Business and International Management
Information Systems
Modeling and Simulation
Information Systems and Management

Keywords

Goal modelling
IS requirements
Process modelling and visualisation
Requirements elicitation
UML

Access to Document

10.1007/978-3-319-57487-5_4

Cite this

Alfadhel, S., Liu, S., & Oderanti, F. O. (2017). Business process modelling and visualisation to support e-government decision making: Business/IS alignment. In S. Liu, I. Linden, & C. Colot (Eds.), Decision Support Systems VII: Data, Information and Knowledge Visualization in Decision Support Systems - 3rd International Conference, ICDSST 2017, Proceedings (pp. 45-57). (Lecture Notes in Business Information Processing; Vol. 282). Springer Verlag. https://doi.org/10.1007/978-3-319-57487-5_4

Alfadhel, Sulaiman ; Liu, Shaofeng ; Oderanti, Festus O. / Business process modelling and visualisation to support e-government decision making : Business/IS alignment. Decision Support Systems VII: Data, Information and Knowledge Visualization in Decision Support Systems - 3rd International Conference, ICDSST 2017, Proceedings. editor / Shaofeng Liu ; Isabelle Linden ; Christian Colot. Springer Verlag, 2017. pp. 45-57 (Lecture Notes in Business Information Processing).

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title = "Business process modelling and visualisation to support e-government decision making: Business/IS alignment",

abstract = "Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders{\textquoteright} expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.",

keywords = "Goal modelling, IS requirements, Process modelling and visualisation, Requirements elicitation, UML",

author = "Sulaiman Alfadhel and Shaofeng Liu and Oderanti, \{Festus O.\}",

note = "Publisher Copyright: {\textcopyright} Springer International Publishing AG 2017.; 3rd International Conference on Decision Support System Technology, ICDSST 2017 ; Conference date: 29-05-2017 Through 31-05-2017",

year = "2017",

month = may,

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doi = "10.1007/978-3-319-57487-5\_4",

language = "English",

isbn = "9783319574868",

series = "Lecture Notes in Business Information Processing",

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Alfadhel, S, Liu, S & Oderanti, FO 2017, Business process modelling and visualisation to support e-government decision making: Business/IS alignment. in S Liu, I Linden & C Colot (eds), Decision Support Systems VII: Data, Information and Knowledge Visualization in Decision Support Systems - 3rd International Conference, ICDSST 2017, Proceedings. Lecture Notes in Business Information Processing, vol. 282, Springer Verlag, pp. 45-57, 3rd International Conference on Decision Support System Technology, ICDSST 2017, Namur, Belgium, 29/05/17. https://doi.org/10.1007/978-3-319-57487-5_4

Business process modelling and visualisation to support e-government decision making: Business/IS alignment. / Alfadhel, Sulaiman; Liu, Shaofeng; Oderanti, Festus O.
Decision Support Systems VII: Data, Information and Knowledge Visualization in Decision Support Systems - 3rd International Conference, ICDSST 2017, Proceedings. ed. / Shaofeng Liu; Isabelle Linden; Christian Colot. Springer Verlag, 2017. p. 45-57 (Lecture Notes in Business Information Processing; Vol. 282).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings published in a book › peer-review

TY - GEN

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T2 - 3rd International Conference on Decision Support System Technology, ICDSST 2017

AU - Alfadhel, Sulaiman

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N1 - Publisher Copyright: © Springer International Publishing AG 2017.

PY - 2017/5/29

Y1 - 2017/5/29

N2 - Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders’ expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.

AB - Alignment between business and information systems plays a vital role in the formation of dependent relationships between different departments in a government organization and the process of alignment can be improved by developing an information system (IS) according to the stakeholders’ expectations. However, establishing strong alignment in the context of the eGovernment environment can be difficult. It is widely accepted that business processes in the government environment plays a pivotal role in capturing the details of IS requirements. This paper presents a method of business process modelling through UML which can help to visualise and capture the IS requirements for the system development. A series of UML models have been developed and discussed. A case study on patient visits to a healthcare clinic in the context of eGovernment has been used to validate the models.

KW - Goal modelling

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ER -

Alfadhel S, Liu S, Oderanti FO. Business process modelling and visualisation to support e-government decision making: Business/IS alignment. In Liu S, Linden I, Colot C, editors, Decision Support Systems VII: Data, Information and Knowledge Visualization in Decision Support Systems - 3rd International Conference, ICDSST 2017, Proceedings. Springer Verlag. 2017. p. 45-57. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-57487-5_4

Business process modelling and visualisation to support e-government decision making: Business/IS alignment

Abstract

Publication series

Conference

UN SDGs

ASJC Scopus subject areas

Keywords

Access to Document

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