@inproceedings{ad8cb8b9d37d46c0a07584c9bf38ba39,
title = "Assessing the usability of end-user security software",
abstract = "From a previous study we have determined that commercial security products can suffer from a usability perspective, lacking the necessary attention to design in relation to their alert interfaces. The aim of the paper is to assess the usability of alerts in some of the leading Internet security packages, based upon a related set of usability criteria. The findings reveal that the interface design combined with the user's relative lack of security knowledge are two major challenges that influence their decision making process. The analysis of the alert designs showed that four of the criteria are not addressed in any of the selected security measures and it would be desirable to consider the user's previous decisions on similar alerts, and modify alerts according to the user's previous behaviour.",
keywords = "Home Users, Human Computer Interaction (HCI), Intrusion Detection Systems, Network Scanning, Security, Security Software, Usability",
author = "Tarik Ibrahim and Furnell, {Steven M.} and Maria Papadaki and Clarke, {Nathan L.}",
year = "2010",
doi = "10.1007/978-3-642-15152-1_16",
language = "English",
isbn = "3642151515",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
pages = "177--189",
booktitle = "Trust, Privacy and Security in Digital Business - 7th International Conference, TrustBus 2010, Proceedings",
note = "7th International Conference on Trust, Privacy and Security in Digital Business, TrustBus 2010 ; Conference date: 30-08-2010 Through 31-08-2010",
}