An Analysis of Port Service Quality and Customer Satisfaction: The Case of Korean Container Ports

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Original language	English
Pages (from-to)	437-447
Number of pages	0
Journal	The Asian Journal of Shipping and Logistics
Volume	31
Issue number	4
DOIs	https://doi.org/10.1016/j.ajsl.2016.01.002
Publication status	Published - Dec 2015

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title = "An Analysis of Port Service Quality and Customer Satisfaction: The Case of Korean Container Ports",

author = "Yeo, \{Gi Tae\} and Thai, \{Vinh V.\} and Roh, \{Sae Yeon\}",

year = "2015",

month = dec,

doi = "10.1016/j.ajsl.2016.01.002",

language = "English",

volume = "31",

pages = "437--447",

journal = "The Asian Journal of Shipping and Logistics",

issn = "2092-5212",

number = "4",

}

TY - JOUR

T1 - An Analysis of Port Service Quality and Customer Satisfaction: The Case of Korean Container Ports

AU - Yeo, Gi Tae

AU - Thai, Vinh V.

AU - Roh, Sae Yeon

PY - 2015/12

Y1 - 2015/12

UR - https://pearl.plymouth.ac.uk/pbs-research/166/

U2 - 10.1016/j.ajsl.2016.01.002

DO - 10.1016/j.ajsl.2016.01.002

M3 - Article

SN - 2092-5212

VL - 31

SP - 437

EP - 447

JO - The Asian Journal of Shipping and Logistics

JF - The Asian Journal of Shipping and Logistics

IS - 4

ER -