A Systematic Literature Review of Knowledge Mobilisation and Its Support for Business Decisions Over TwoDecades (1999–2019)

Shaofeng Liu, Ali ibraheem Alkhuraiji, Abdullah Alkraiji

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

The importance of knowledge and knowledge management (KM) has been widely recognised, from the context of individuals, groups, organisations to the economy. KM has greatly evolved over the last few decades in terms of its processes, life cycles, boundary-spanning mechanisms and facilitating technologies. Knowledge mobilisation, as one of the key stages of the KM process and life cycle, holds the key to the success of organisations’ learning and innovation activities, especially in the context of crossing knowledge boundaries to support business decisions. This chapter provides a systematic literature review (SLR) of knowledge mobilisation and its support to business decision-making. The SLR process used includes five well-structured, transparent stages. Key findings from the SLR reveal some important trends of the topic along four key themes of knowledge mobilisation: knowledge boundaries, boundary-spanning mechanisms, facilitating ICT technologies and support for business applications. All these trends will certainly provide insights into future research in knowledge mobilisation and its potential use to improve business decisions.
Original languageEnglish
Title of host publicationEURO Working Group on DSS
Subtitle of host publicationA Tour of the DSS Developments Over the Last 30 Years
PublisherSpringer
Pages129-152
ISBN (Electronic)978-3-030-70377-6
ISBN (Print)978-3-030-70376-9, 978-3-030-70379-0
DOIs
Publication statusPublished - 10 Aug 2021

Publication series

NameIntegrated Series in Information Systems
ISSN (Print)1571-0270
ISSN (Electronic)2197-7968

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