Abstract
The services are delivered to the user through a protocol interface of different resources. Service delivery conferring on quality of service (QoS) mentioned in service level agreement (SLA) and user satisfaction has been a major problem to access cloud services. To avoid such situations quality of experience (QoE) domain was added to the cloud computing environment to assess user satisfaction and the need for service delivery. In this paper, we present a review of QoE-based solutions, frameworks, and models, which have been proposed for different cloud computing environments. Finally, we discuss the advantages of frameworks and models, their limitations, and open issues for future research in cloud computing.
Original language | English |
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Pages (from-to) | 107-121 |
Number of pages | 15 |
Journal | Journal of Reliable Intelligent Environments |
Volume | 10 |
Issue number | 2 |
Early online date | 25 Jun 2023 |
DOIs | |
Publication status | Published - Jun 2024 |
ASJC Scopus subject areas
- Renewable Energy, Sustainability and the Environment
- Computer Science Applications
- Computer Networks and Communications
- Artificial Intelligence
Keywords
- Cloud computing
- Quality of experience (QoE)
- Service level agreement (SLA)