Associate Dean for Education and Student Experience Faculty of Health and Professor of Primary Care Dentistry, Peninsula Dental School 

NTF & PFHEA 

I qualified from Bristol Dental School in 1993 and spent the first 10 years of my career working full time in Primary Care Dentistry. This included roles in the NHS, private practice, SHO experience and as a civilian dental officer with the Royal Navy.

The next five-year phase saw my clinical career develop by working with special care patients within the Community Dental Services on referral as well as delivering domiciliary care to local care, nursing and residential homes for adults and children. I developed my interest and expertise in non pharmacological and behavioural management strategies during this time and gained my Advanced Diploma in Hypnosis and Stress Management from the University of Stafford in 2010.
Before joining Peninsula I was a Restorative Clinical Lecturer at Bristol Dental School. At Peninsula I quickly progressed to Final Year Lead, lead for professionalism and gained my Post-Graduate Certificate of Academic Practice. I was awarded my PhD on Leadership in Primary Care Dental Practice. Underpinned by a social constructivist approach, using traditional ethnography and innovative video reflexive ethnography methods and Activity Theory as the theoretical lens for analysis, the final 'Hanks framework' is a conceptual framework of leadership for dentists that has been grounded in Primary Care General Dental Practice. Alongside and complementary to this work is the educational concept and framework of capability to support learning and education activities. 

My interest is in patient-centred personalised care and student-centred education. This influences my approach to ongoing research projects and teaching to ensure initial preparedness for practice, along with ongoing life long development. 
I co-lead the Oral health services, workforce development and clinical epidemiology Research group in the Dental School where we conduct research relevant to Primary Care Practitioners across their life course from pre admission into Dental School through to retirement. My motivation is to inspire and embed inclusivity and humanity into education and healthcare for our patients, our trainees and our teams, while ensuring our entire dental workforce team is awarded the opportunities they need to thrive in their individual careers.

Advance HE

Association of National Teaching Fellows

Society of Leadership Fellows, St George's House, Windsor Castle 

Faculty of Dental Trainers Royal College of Surgeons Edinburgh

BSCAH (Accred) (British Society of Clinical and Academic Hypnosis)

Leadership Fellow, St George's House, Windsor Castle

Founder and inagual chair: UK Council for the Dental Teachers of Professionalism

Tutor for number of regional and national groups (including DFT, British Association of Oral Surgeons) on subject of communication, medical hypnosis and behavioural management of the anxious patient

Grant reviewer NIHR
Book proposal reviewer for Oxford University Press & Wiley
Reviewer for mulitple journals including Medical Education, British Dental Journal, European Journal of Dental Education, BMC ORal Health, BMJ Quality & Safety.

PhD: 

Professional support services for Dentists: a modified realist approach

Conceptualising how selected multi-ethnic groups of Malaysia with different tolerance levels perceive and respond to uncertainty in oral health decisions - A mixed-methods research

Improving Dental Admissions Processes: Identifying Predictors of Well-Prepared Dental Graduates

Evaluating the function of ACE2 in oral tissues associated 
COVID-19 infection

MSc: An exploratory study investigating the effects of online human factors training on medical students’ behaviour in a peripheral intravenous cannulation hybrid simulation (successful supervision to completion with merit)

In patients with periodontitis, what is the efficacy of enamel matrix derivatives as an adjunct to non-surgical periodontal treatment compared to non-surgical periodontal treatment alone in improvement of periodontal outcomes? (successful supervision to completion with merit)

Clinical advisor PhD: Plasticiser Phthalates, Endocrine Disrupters and Composite Breakdown Materials in Dental Patients. Successful completion 2017

How individuals develop and use Emotional Intelligence (EI) to support their own well being and personal and professional development, as well as enhancing communication, empathy and team working. Relevant for healthcare students and practitioners across a range of disciplines for the benefit of patient care. The use of health humanities education methods can provide a rich and beneficial way of learning about these fundamental areas of clinical practice. 

My PhD in Leadership in Dental Practice enabled me to develop a conceptual framework of leadership that underpins teaching, learning and development sessions for undergraduate dental students as well as qualified dentists including Dental Foundation Trainers. Through developing a framework through which to explore personal and practice leadership, I am able to provide one to one or group workshops and talks to support individuals, practices and wider groups to understand and optimise their leadership skills, to enhance patient care, support the running of a surgery or practice, and to explore, address and develop insight for the business of dentistry. 
Underpinning many of my specific teaching interests is the notion of EI and developing capability over competency. This is the key to understanding and demonstrating how each of us as individuals has a unique set of attributes which contribute to what we do and how we do it. Capability includes personal and professional attributes which a clinician must have to be able to care for their patients successfully. In these days of competency and outcomes based education we must find ways of understanding, educating and assessing capability for the sake of both patients and healthcare workers.

Additional teaching expertise: 

ECR leadership coach (Roche Martin TM)

Education and Curriculum development

Programmatic Assessment

Communication

Leadership in Dentistry

Teamworking and management of the dysfunctional team

Hypnosis and Stress Management

Non pharmacological treatment of anxious patients

Personal and professional development planning

Professionalism and performance (including Fitness to Practise)

Feedback: Assessment and the Student Voice

Managing patient expectations

• Failing to Fail. 
• What do you mean I'm not excellent?: coping with student responses to feedback
• Encouraging learning in the clinical environment
• Giving feedback in the clinical environment: flipping the COIN