Dr Charles Thornton

Dr Charles Thornton, MBA, is a Lecturer in Service Operations Management and Business Strategy. He is an experienced academic who currently leads the BA (Hons) International Business Management and BA (Hons) Business Programmes at Plymouth Business School. Charles is a Senior Fellow of the Higher Education Academy (SFHEA) and a Certified Management and Business Educator (CMBE).  He is a co-author of Lynch, R., Barish, O., Chau, V.S., Thornton, C. and Warner, K.S.R., 2024. Strategic Management. 10th Edition, Sage, an elected member of Plymouth University Senate, Treasurer of the British Academy of Management and a Director of Plymouth Social Enterprise Network. Prior to working in Higher Education, Charles had a career in banking.   

SFHEA  2017  -

CBME 2024 -

Member of the British Academy of Management
British Academy of Management Trustee and Treasurer 2023 - 
Strategy SIG Committee Member 2013-22, Treasurer, Strategy Track Co Chair 2020-22 and Panel Member for Agile Responses to Crisis: The role of Performance Management and Strategic Practices” BAM Conference Joint track event September 2020. 

Book

Lynch, R., Barish, O., Chau, V.S., Thornton, C. and Warner, K.S.R., 2024. Strategic Management. 10th Edition, Sage

Conference Papers

Thornton. CD (2018), Threshold Concepts – Their Identification and Use in Operations, Logistics Research Network, University of Plymouth 5^th-7^th September 2018.

Thornton, CD and McMahon, P, (2017). Threshold Concepts - Their Identification and Use In Interdisciplinary Practice, VC’s Teaching and Learning Conference, Plymouth University, June 30th 2017.

Thornton, CD and Lim, W M, (2014), Understanding Resources in the Service Industry Using Service Quality Models, British Academy of Management Conference, Belfast.

Thornton, CD and Howcroft, JB (2014), The Use of Cognitive Maps to Identify Resources Bundles in Product Diversification, British Academy of Management Conference, Belfast.

Thornton, CD, Hudson Smith, M and Howcroft, JB (2012), An Operations Management Framework for Resource Identification, British Academy of Management Conference, Cardiff.  

Decker, SA and Thornton CD (2002) Diversification and Core Competencies in Financial Services: A Case Study of UK Commercial and Investment Banking, September 2002. British Academy of Management Conference, London.

Thornton CD (1997) Business Process Re-engineering in UK Retail Banking: Research Proposals, Financial Services Marketing, Forum Conference, Edinburgh University.

Plymouth University Serc Working Paper

Thornton, CD (2014), The Impact of External Factors on Industry Structure With Particular Reference to Product Diversification - A Case Study Of UK Banking, Volume 1, No 1.