Charles Thornton

Dr Charles Thornton

    Overview

    Profile summary

    BA Durham University -1984
    MBA Kingston University - 1997 
    PhD Lougborough - 2013. 
    Thesis Title "An Examination of the Impact of Resources and the External Environment Amongst Providers of U.K Banking Services". 
    CMBE – 2025
    SFHEA - 2017
    Banking Diploma - 1988
    After a career in banking I started lecturing at City of London Polytechnic which became London Guildhall University and following a merger London Metropolitan University.
    I joined the University of Plymouth in June 2007

    Professional memberships

    SFHEA  2017  -

    Member of the British Academy of Management
    British Academy of Management Treasurer 2023 - 
    Strategy SIG Committee Member 2013-22, Treasurer, Strategy Track Co Chair 2020-22 and Panel Member for Agile Responses to Crisis: The role of Performance Management and Strategic Practices” BAM Conference Joint track event September 2020. 

    Roles on external bodies

    Plymouth Social Enterprise Network Board Member 2020-Governor Ivybridge Community College 2013-22
    Member of Audit and Risk Committee, Westcountry Schools Trust 2013-22

    Supervised research degrees

    The Holistic Exploration of the Multifaceted Relationship Between Healthcare Professionals’ Job Satisfaction and Quality of Care - Moya Lerigo-Sampson 2019
    Application of Business Process Management for Corporate Sustainability - Felicitas Johanna Breitenbach 2020
    PhD Internal Examiner 
    Financial Literacy and Stock Market Participation in Sweden -1 Dmitri Katkov 2021

    Teaching interests

    Sevice Operations Management
    Operations Management
    Strategy

    Additional information

    PhD Internal Examiner
    Dmitrij Katkov Financial Literacy and Stock Market Participation 

    DBA Internal Examiner 
    Nawal Wafa Tarazi What Factors Influence Individuals’ Level of Engagement in a Banking Relationship in Jordan?

    Profile summary

    Conference Papers

    Thornton. CD (2018), Threshold Concepts – Their Identification and Use in Operations, Logistics Research Network, University of Plymouth 5th-7th September 2018.

    Thornton, CD and McMahon, P, (2017). Threshold Concepts - Their Identification and Use In Interdisciplinary Practice, VC’s Teaching and Learning Conference, Plymouth University, June 30th 2017.

    Thornton, CD and Lim, W M, (2014), Understanding Resources in the Service Industry Using Service Quality Models, British Academy of Management Conference, Belfast.

    Thornton, CD and Howcroft, JB (2014), The Use of Cognitive Maps to Identify Resources Bundles in Product Diversification, British Academy of Management Conference, Belfast.

    Thornton, CD, Hudson Smith, M and Howcroft, JB (2012), An Operations Management Framework for Resource Identification, British Academy of Management Conference, Cardiff.  

    Decker, SA and Thornton CD (2002) Diversification and Core Competencies in Financial Services: A Case Study of UK Commercial and Investment Banking, September 2002. British Academy of Management Conference, London.

    Thornton CD (1997) Business Process Re-engineering in UK Retail Banking: Research Proposals, Financial Services Marketing, Forum Conference, Edinburgh University.


    Plymouth University Serc Working Paper

    Thornton, CD (2014), The Impact of External Factors on Industry Structure With Particular Reference to Product Diversification - A Case Study Of UK Banking, Volume 1, No 1.

    Expertise related to UN Sustainable Development Goals

    In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

    • SDG 4 - Quality Education
    • SDG 8 - Decent Work and Economic Growth
    • SDG 9 - Industry, Innovation, and Infrastructure
    • SDG 10 - Reduced Inequalities
    • SDG 12 - Responsible Consumption and Production
    • SDG 17 - Partnerships for the Goals